Privacy Policy

1. Introduction

GP AI Tutor ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our clinical reasoning assistant platform. Please read this policy carefully to understand our practices regarding your personal data.

2. Information We Collect

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our clinical reasoning assistant services
• Personalise your learning experience and track your progress
• Process exam practice sessions and generate performance analytics
• Respond to your enquiries and provide customer support
• Send service-related communications (with your consent)
• Ensure platform security and prevent fraudulent use
• Comply with legal obligations

4. Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure authentication mechanisms
• Regular security assessments and updates
• Access controls limiting data access to authorised personnel only

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party providers who assist in operating our platform (e.g., hosting, analytics)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with any merger, acquisition, or sale of assets
• With Consent: When you have given explicit consent for specific sharing

6. AI Processing and Clinical Content

Our platform uses artificial intelligence to process clinical scenarios and provide educational responses. Please note:

• Clinical queries are processed by AI systems to generate educational content
• Responses are verified against Australian clinical guidelines for accuracy
• AI outputs are for educational purposes only and should not replace professional medical judgement
• We implement anti-hallucination safeguards to ensure response accuracy
• Your queries may be used to improve our AI systems (in de-identified form)

7. Your Rights

Under Australian privacy law and applicable regulations, you have the following rights:

• Access: Request access to personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Data Portability: Request a copy of your data in a portable format
• Withdraw Consent: Withdraw consent for optional data processing
• Complaint: Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

8. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfil the purposes outlined in this policy. When you close your account, we will delete or anonymise your personal information within 90 days, unless retention is required for legal, accounting, or regulatory purposes.

9. Cookies and Tracking

We use essential cookies to enable core functionality of our platform. We may also use analytics cookies to understand how you use our services and improve your experience. You can manage cookie preferences through your browser settings.

10. Children's Privacy

GP AI Tutor is intended for medical professionals and trainees aged 18 and over. We do not knowingly collect personal information from individuals under 18 years of age. If we become aware that we have collected data from a minor, we will take steps to delete such information promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our platform and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: